Privacy Policy

Last Updated: 21 May 2026

Kitchens Direct ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Who We Are

2. Information We Collect

We collect the following types of information:

Personal Information You Provide:

• Name
• Email address
• Phone number
• Home address (for quotes/consultations)
• Property details (for kitchen design)

Automatically Collected Information:

• IP address
• Browser type
• Pages visited
• Time and date of visit
• Referral source

3. How We Use Your Information

We use your information for:

• Responding to inquiries and quote requests
• Scheduling consultations and design appointments
• Providing kitchen design services
• Sending project updates
• Marketing communications (with your consent)
• Legal and regulatory compliance

4. Legal Basis for Processing

We process your data under these legal bases:

• Contract: To fulfill our services to you
• Consent: For marketing communications
• Legitimate Interest: To improve our services and respond to inquiries
• Legal Obligation: To comply with Irish/EU law

5. Data Sharing

We DO NOT sell your personal data. We may share data with:

• Trusted suppliers (only as needed for your project)
• Payment processors (for transactions)
• Legal authorities (if required by law)

All third parties are required to maintain GDPR compliance.

6. Data Retention

We retain your data for:

• Active clients: Duration of contract + 7 years (tax requirements)
• Inquiries (no contract): 2 years from last contact
• Marketing list: Until you unsubscribe

7. Your Rights

Under GDPR, you have the right to:

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Erasure: Request deletion ("right to be forgotten")
• Restriction: Limit how we use your data
• Portability: Receive your data in a portable format
• Objection: Object to processing (e.g., marketing)

To exercise these rights, contact: info@kitchensdirect.ie or call (01) 451 7666

8. Cookies

We use cookies to improve your experience. See our Cookie Policy for details.

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• SSL encryption on our website
• Secure servers
• Access controls
• Regular security reviews

10. International Transfers

We do not transfer your data outside the European Economic Area (EEA).

11. Changes to This Policy

We may update this Privacy Policy. The latest version will always be posted on this page with the "Last Updated" date.

12. Contact Us

For any privacy-related questions:

13. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Data Protection Commission (Ireland):

Website: www.dataprotection.ie
Email: info@dataprotection.ie
Phone: +353 57 868 4800

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